Guides
38Your First Day with WashConsole
Complete walkthrough from signup to fully operational. You'll be managing your car wash like a pro in under an hour.
Example To-Do Lists by Wash Type
Ready-to-use task templates for Self Serve & In-Bay Automatic, Tunnel Express, and Flex Service Hand Wash operations.
How to Use the Guided Tour
The built-in tour walks you through every feature. Here's how to start, pause, and restart it.
Managing Multiple Locations
How to add more sites, switch between them, and see a summary of all your car washes.
Using WashConsole on Your Phone
Get the iOS app from the App Store or use the mobile web version on any device.
AI Site Coach
Get a daily briefing on your car wash's health. The AI summarizes everything that needs your attention.
Portfolio Coach (Multi-Site)
If you have 2 or more locations, the Portfolio Coach shows you the health of all sites at once.
AI Safety Officer
Ask safety questions about your chemicals and get instant answers based on your uploaded safety data sheets.
Daily Manager Report
Submit end-of-day metrics and send a summary email to your team. Track cars washed, memberships, and daily notes.
Email Notification Preferences
Control which notifications you receive and how often. Set preferences for equipment alerts, complaints, and more.
Zones: Organizing Your Car Wash
Create zones like 'Self-Serve Bays' or 'Equipment Room' to organize equipment and chemicals by physical area.
Daily Tasks (To-Do Lists)
Create task checklists for your team. Organize by shift: opening, midshift, and closing.
Recurring Task Schedules
Set tasks to repeat daily, weekly, or on specific days. Great for PM checklists and inspections.
Gauge Readings
Track important measurements like water pressure, TDS levels, and chemical concentrations.
Customer Complaints
Log and track customer complaints from first report to resolution — including a public QR-code form for customers.
Standard Operating Procedures
Create step-by-step guides for your team. Perfect for training new employees.
Site Issues & Audits
Report and track issues found during walkthrough audits. Assign to team members and require proof of resolution.
My Console (Your Assignments)
See everything assigned to you in one place: tasks, work orders, and issues.
Complete Equipment Setup Guide
Step-by-step guide with ready-to-use equipment lists for Self-Serve and Tunnel car washes. Copy these examples to get started fast.
Adding and Tracking Equipment
Add your machines, organize by zone, track status, and see maintenance history.
Creating and Completing Work Orders
Log repair issues, assign to technicians, track materials used, and approve completions.
Preventive Maintenance (PM)
Schedule regular maintenance to prevent breakdowns. View PMs on a calendar, drag to reschedule, and get reminders before PM is due.
Managing Your Inventory
Track supplies, set reorder points, and scan barcodes for quick updates.
Supply Orders
Create and track orders for inventory. Mark items as ordered and received.
Barcode Scanning
Use your phone camera or a Bluetooth scanner for quick inventory updates.
Chemical Tank Levels
Track tank levels and backup inventory separately. Get alerts when levels are low.
Safety Data Sheets (SDS)
Store SDS documents for every chemical. Use the global library or upload your own. Required for OSHA compliance.
Adding Team Members
Invite employees and managers. Assign roles and locations. They get an email to set up their login.
Team Chat
Channels for each site, 1:1 messages, and sharing Work Orders, Complaints, and To-Dos directly into chat.
Multi-Site Employee Assignments
Assign employees to work at multiple locations. Set their primary site and manage access across your portfolio.
Contacts Directory (Vendors & Suppliers)
Store contact info for vendors, service providers, suppliers, and other business contacts.
Time Clock & GPS Verification
Employees clock in from their phones. GPS proves they're at your car wash. Supports offline operation.
Time Correction Requests
Employees request fixes to their time. Managers review and approve. Full audit trail.
Staff Scheduling
Create weekly schedules with templates, overtime warnings, and cross-site conflict detection.
Time Off Requests
Employees request vacation, sick days, and personal leave. Managers approve or deny.
Payroll Export
Download time records as a CSV file. Import into your payroll system.
Tracking Google Reviews
See your Google rating, recent reviews, and weekly trends. Respond to reviews faster.
Importing Your Google Reviews
Download your full review history from Google Takeout and upload it into WashConsole.
Quick Tips
15Check AI Coach Every Morning
Start your day with the AI Site Coach. It summarizes everything that needs attention in 30 seconds.
Clock In from Your Phone
Mobile phones have GPS hardware for precise location. Computers use WiFi which can be off by 100-500 meters.
Set Realistic Reorder Points
Base thresholds on usage speed. If you use 5 towels daily and delivery takes 3 days, set reorder at 15+.
Always Link Work Orders to Equipment
This builds maintenance history. Over time, you'll see which machines need the most repairs.
Take Before/After Photos
Work orders with photos are resolved faster and help identify recurring equipment issues.
Use the Guided Tour
New to WashConsole? Click 'Guided Tour' in the bottom-right corner for a 5-minute walkthrough.
Check Gauges Daily
Make gauge readings an opening task. Catching problems early prevents bigger issues later.
Respond to All Reviews
Respond to both positive and negative reviews. It shows customers you care and improves rankings.
Upload SDS Documents
The AI Safety Officer works best when you've uploaded SDS PDFs for all your chemicals.
Print Barcode Labels
Label products AND shelves. This makes inventory updates faster for everyone.
Schedule a Week Ahead
Employees appreciate knowing their hours in advance. Aim to publish schedules 7 days out.
Start with 5 Tasks
Don't overwhelm your team. Start with 5 essential daily tasks, then add more as needed.
Use Zones for Organization
Group equipment and chemicals by physical area. This makes daily walkthroughs and audits much faster.
Track Tank and Inventory Separately
Log what's in the active tank vs. backup storage. The system auto-adjusts when you refill from inventory.
Use Quick Tasks for One-Offs
Need something done once? Use Quick Add instead of creating a recurring task. It disappears after completion.
Still Have Questions?
Can't find what you're looking for? We're here to help.
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