Email Notification Preferences
Control which notifications you receive and how often. Set preferences for equipment alerts, complaints, and more.
What Notifications Are Available?
WashConsole can send email notifications for important events:
| Notification Type | What It Tells You |
|---|---|
| Daily Summary | Overview of yesterday's activity |
| Equipment Offline | When equipment goes down |
| New Complaints | When customers submit complaints |
| Timesheet Audit | Flagged time entries to review |
| Compliance Risk | Safety or compliance issues |
| Review Digest | New Google reviews |
Setting Your Preferences
- Go to Directory > History tab
- Find Email Preferences
- For each notification type, choose:
- Realtime — Get notified immediately
- Daily — Bundled into daily digest
- Weekly — Weekly summary only
- Off — Don't notify me
Notification Frequency Options
| Frequency | Best For |
|---|---|
| Realtime | Critical alerts (equipment down, complaints) |
| Daily | Regular updates (summaries, reviews) |
| Weekly | Low-priority items (compliance reports) |
| Off | Things you check manually |
Recommended Settings
For Owners/Managers
| Notification | Recommended |
|---|---|
| Daily Summary | Daily |
| Equipment Offline | Realtime |
| New Complaints | Realtime |
| Timesheet Audit | Daily |
| Review Digest | Daily |
For Technicians
| Notification | Recommended |
|---|---|
| Equipment Offline | Realtime |
| Daily Summary | Off |
| Complaints | Off |
Per-User Settings
Each user controls their own notification preferences. Managers can't force notifications on employees.
How It Connects
Equipment goes offline ↓ System checks who has "Equipment Offline" = Realtime ↓ Those people get immediate email ↓ Others with "Daily" get it in tomorrow's digest ↓ People with "Off" don't get notified
Tip
Start with Realtime for critical alerts (equipment, complaints). You can always dial back if you get too many emails.
Related Guides
Adding Team Members
Invite employees and managers. Assign roles and locations. They get an email to set up their login.
Team Chat
Channels for each site, 1:1 messages, and sharing Work Orders, Complaints, and To-Dos directly into chat.
Multi-Site Employee Assignments
Assign employees to work at multiple locations. Set their primary site and manage access across your portfolio.