Creating Courses

What Is LearnConsole?

LearnConsole is WashConsole's built-in learning system. It has two sides: Learn (take courses) and Manage (build, assign and track). Course authoring happens on Manage → Courses and is web only. Managers and learners can use Learn on both web and iOS, but you create content in a browser.

Creating a Course

1. Open Learn → Manage → Courses and click New course.
2. Choose Start blank (or Generate a draft, to let AI write it) and click Continue, then give it a title and short description.
3. Add Lessons. Each lesson is built from blocks you can mix:

- Formatted text

- Image

- Video (uploaded) or embedded YouTube

- PDF

- AI diagram: a generated illustration

Embedding YouTube Videos

You can drop a YouTube video straight into a lesson with the embedded YouTube block: just paste the video's link. A few things to know so it actually plays for your team:

• Your channel can stay private or low-profile: that doesn't matter. What counts is the individual video's privacy setting, because Learn embeds YouTube with a normal public player (there's no YouTube sign-in).
• Set each training video to Unlisted (recommended) or Public. Unlisted keeps the video out of YouTube search and off your channel page, but it still embeds and plays in the course: ideal for training material you don't want publicly listed.
• Private videos will not play. The lesson shows "Video unavailable," because Learn can't sign in as the specific accounts a private video is shared with.
• Make sure Allow embedding is checked on the video (YouTube Studio → the video → Edit → Show more / Advanced). If it's turned off, even a Public video won't play in Learn.

If a video block shows "Video unavailable," the video is almost always set to Private or has embedding turned off.

Adding a Quiz

A course can include an optional Quiz to confirm understanding. Question types are:

• Single-choice: one correct answer
• Multi-select: several correct answers
• True / false
• Hotspot: tap the right place on a picture

Set a passing score and a max attempts limit so learners know what's required.

Draft, Published, Archived

Every course has a status:

• Draft: a work in progress; not visible to learners.
• Published: live; can be assigned, taken, and opened read-only in the Library.
• Archived: retired but kept for the record.

A course stays a draft until you click Publish. The Publish dialog reads back who it's for (sites, roles, due date, retake, sign-off and certificate) with an Edit link beside each, so you confirm the audience before anyone is assigned.

Preview Before You Publish

Click Preview in the top bar to see the course exactly as your team will: the same step-by-step player they use to take it, running on your draft. Walk through the lessons and the knowledge test just like a learner; nothing is recorded. Click the back arrow to return to editing.

Finding a Course

Manage → Courses lists every course you can edit, in Draft, Published and Archived sections. Above the list: Search courses, Filters and Sort. Filters narrows the list by Site (accounts with more than one site), Category and Folder (once you have folders); each choice shows how many courses you'll see if you pick it, and choices with nothing in them are left out (except your folders, which are always listed, so an empty one can still be renamed or deleted). What you picked shows under the bar as a chip: click its ✕ to remove it, or Clear all. Sort orders each section by Title A–Z, Last updated or Newest. To rename or delete a folder, filter by it: its chip has Rename and Delete. New folder is at the end of that line.

Categories

Each course has a Category (set in Edit course details) used to group and colour-code it. Pick an existing one, or click + New category to add your own without leaving the dialog. Categories are also managed under Learn settings (the gear after the Manage tabs) → Course categories.

Courses From SOPs

You don't have to rebuild everything by hand. With Auto-generate training from SOPs turned on, every approved SOP becomes a course. When the SOP changes, the course picks up the change for a manager to review and republish, and republishing sends the people assigned back through the new version. Your account also ships with WashConsole 101, a built-in product-tour course.

Tip

Keep lessons short and focused, one idea per lesson, then use the quiz to confirm the key points stuck.