Knowledge BaseTime & SchedulingTime Correction Requests
Time & Scheduling 4 min read

Time Correction Requests

Employees request fixes to their time. Managers review and approve. Full audit trail.

Why Corrections Happen

Sometimes employees:

  • Forget to clock in or out
  • Clock in at the wrong time
  • Phone battery dies
  • Need to add a missed break

They can request a correction instead of asking you to manually fix it.

Types of Corrections

1. Fixing an Existing Entry

  1. Go to Time Clock
  2. Find the entry that needs fixing
  3. Click Request Correction
  4. Enter the correct clock-in and/or clock-out times
  5. Provide a reason
  6. Submit

2. Missing Shift ("Forgot to Clock In")

  1. Go to Time Clock
  2. Click Forgot to Clock In? button
  3. Select the date
  4. Enter what your times should have been
  5. Provide a reason
  6. Submit for manager approval

3. Break-Only Corrections

  1. Find the entry
  2. Click Request Correction
  3. Add or modify break times only
  4. Submit

4. Manager-Requested Corrections

If a manager notices an issue with your time:

  1. They can request YOU fix it
  2. You'll see a pending request in your Time Clock view
  3. Click to respond with the corrected times

Manager Review Process

Reviewing Requests

  1. Go to Time Clock
  2. See Pending Corrections section
  3. For each request:

- Employee name and date

- Original times vs requested times

- Their reason for the correction

Before/After Comparison

The system shows you exactly what will change:

  • Original clock-in → Requested clock-in
  • Original clock-out → Requested clock-out
  • Any break changes

Overlap Detection

If the corrected times would overlap with another entry:

  • System warns you before approving
  • You can still approve with confirmation

Approve or Reject

  • Approve: Times are updated, marked as "Edited" in audit trail
  • Reject: Employee is notified, no changes made

Direct Manager Edits

Managers can also edit time entries directly:

  1. Find the entry in Time Clock
  2. Click the Edit button
  3. Modify clock-in, clock-out, or breaks
  4. Save

The original times are preserved in the edit history for audit compliance.

Audit Trail

All changes are tracked:

  • Who made each change
  • When changes were made
  • Original vs new values
  • Reason provided

This history is preserved for payroll audits and compliance.

Tips

  • Review corrections weekly – don't let them pile up
  • Ask for reasons to understand patterns (frequent forgotten punches may need coaching)
  • Check AI Audit Flags to proactively find issues
  • Use "Request Correction FROM employee" when you spot a problem