Certificates & Sign-off

Certificates

When a learner completes a course, WashConsole issues a Certificate automatically as a PDF. There's nothing to generate by hand. Finishing the course produces the record.

Key behaviors:

• Optional expiry: give a certificate an expiry date for training that has to be refreshed on a schedule (for example, annual safety training). Leave it off for one-and-done courses.
• Renew: when a learner's certificate has expired, or expires within 30 days, a Renew button appears on it under Certificates. Renewing starts the course again from the first lesson, and finishing it renews the certificate. If that retake is already open, the button reads Go to training instead.
• Revoke: a manager can revoke a certificate if it's no longer valid.
• Recertify: a manager can assign the course again so the learner re-earns the certificate.
• Manager-retained: certificates are kept as a completion record managers can refer back to.

Both learners and managers can view certificates on web and iOS.

Sign-off (Read-and-Attest)

Some material needs a documented acknowledgment rather than a quiz. A sign-off is a read-and-attest step: the learner reads the content and confirms by typing their legal name. That typed name is the e-signature on record, giving you proof the person read and accepted the material.

A course can use a quiz, a sign-off, or both, depending on what you need to confirm.

How It Connects

Complete a course
  -> Certificate issued (PDF, optional expiry)
  -> Learner can renew it once it expires or has 30 days left
  -> Manager can revoke or recertify
  -> Sign-off captures a typed legal-name e-signature

Tip

Use expiry dates for compliance training so the system flags people for recertification instead of you tracking renewal dates in a spreadsheet.