What's New in WashConsole August 14, 2026

Safety is the headline. Report an injury, a near miss, or a customer incident, attach photos, and follow it through review to closed, with an exportable log at the end of it.

Training goes deepest. LEARN now shows who holds which certificate and where it stands, and a task, a list, or an inspection can require a valid one before anyone is allowed to complete it.

Beyond those two: worked hours go straight to Netchex, the Time Clock shows every punch behind a number, a new hire sets their own kiosk PIN at the tablet, and inspections can run hourly.

All of it is live on the web app today, and most of it is on the mobile app too. Safety and the Netchex connection are switched on per account, so ask us if you want either.

New. A place for the part of the job nobody plans for.

Anyone on your team can file, and there are three kinds because they are genuinely different: a team member injury, a near miss where nothing happened this time, and a customer incident. The near miss is deliberately short, four questions and about a minute, because a near miss you never write down is just a story.

For managers it becomes a queue: everything filed, filterable by where it stands, with the follow-up attached to each one.

Filed in error? Void it. The report stays in the history with the reason and stops counting toward your stats, because deleting the record is the one thing you do not want.

Filing works on the phone with no signal. Write it up in a back room with no bars and it sends itself when you are back in range.

Safety is in beta. Ask us and we will switch it on.

Training you can prove, and now enforce.

An operator we talked to keeps a paper training passport for his crew: one line per skill, a trainer's initials, a date. WashConsole held all of that and could not show you that sheet. Now it can.

A credential wall

The LEARN Directory answers "who is certified on what, and who still needs it," readable two ways: by person, or by credential so you see everyone who holds Chemical Safety and everyone who does not. Professional certificates like OSHA 10 and First Aid sit alongside the training you assign, and counts across the top track certified, assigned but not earned, expiring soon, and lapsed.

Somebody with nothing on record reads as "No credentials on record," a real answer instead of an empty box.

Require a certificate to do the work

A credential wall tells you who is qualified. This makes it matter. A task, a custom list, or an inspection you set up can now require a certification, and only someone holding a valid certificate can complete it.

It is the control you want where "I watched someone do it once" is not good enough: chemical handling, the monthly water treatment PM, anything that ends in a report with your name on it.

Courses and onboarding

Course cards show what matters at a glance: published or not, who they are assigned to, when they are due, and how far along everyone is. New-hire paths group into collapsible sections by site with live outcomes on each step.

Video, and building from what you have

Video is on for every account now, on web and mobile. Record a tunnel walkthrough on your phone and drop it into a lesson. Turn on require the whole video and a lesson does not count as watched until it has been. Uploads show real progress with a cancel button that cancels, and clips from an iPhone are compressed once on the way in instead of twice.

The AI course builder also takes more of your existing material: on top of PDFs it now accepts Word documents, PowerPoint decks, and plain text, so the chemical supplier's deck becomes a real course with a knowledge check.

A few smaller things landed alongside: preview a training before you add it, learners see the questions they missed, certificate expiry and retake frequency merged into one Retake Period, and My Training opens on a Learning Journey stepper. Every catalog and course is now public on our site.

Worked hours can go straight to Netchex.

Connect the two, match your people to your Netchex employees once with a guided wizard, and map your earnings codes. Then for a finished pay week: preview what will be sent, push it as pending paycheck earnings, and undo it from the history if something was not right.

There is a per-employee override too, so the one person whose overtime rides a different earnings code does not send you back to the spreadsheet.

Integrations is now a register alongside it: every system WashConsole exchanges data with, what moves, which direction, and when it last moved.

Netchex is switched on per account. Ask us and we will turn it on.

Four weeks at once, and the punches behind every number.

The manager side is now organized into Hours, Needs Review, Attendance, Requests, and History.

Hours

Hours by Team Member shows the current week first and the prior three beside it, grouped by role, in both decimal and hours-and-minutes, because payroll wants one and people want the other. Flags sit at the end of the row, so a break that was due or a punch from off site is visible without opening anything.

Any bonus someone earned picking up an open shift rides along here and into the payroll export, which now breaks into day columns and lets you pick the pay period.

The punches behind the number

"Why does Danny have 26 hours?" used to mean going and looking. Now you tap the person and get every punch: each clock in, each clock out, the break, and the hours it produced, grouped by week with the total at the bottom.

Where your team clocks in with a photo, the photo is right there on the punch, so checking who actually stood at the clock takes a glance rather than an investigation.

One review queue

The overnight timesheet scan and the pending corrections used to be two separate panels, both looking important on a day when nothing was wrong. They are now one queue that says all clear when it is, and opens into the specific rows when it is not: the audit's flags, then each correction request with what was asked and why, and approve or reject on the spot.

A new hire can set their own PIN.

Setting up a shared tablet used to mean a manager creating a PIN for every single person before anybody could clock in. Now an employee or technician with no PIN just walks up: tap your name, choose a four digit PIN, enter it again, and you are clocked in. No setup first. They get an email confirming the PIN was created, with a "wasn't you?" line in case it was not.

Managers keep the other half on the web app: set a PIN, change one, or clear one for a forgotten PIN or a rehire, from the Kiosk page or the person's profile in the Directory.

Open shifts go to the right people, with an optional carrot.

An open shift now names the role that can claim it, so only teammates who can actually work it see the slot, and carries an optional pickup bonus. Everyone eligible is emailed the moment it is posted, and if a manager assigns someone directly instead, that person is told.

Building the rest of the week also got easier:

Hourly checks, multi-day monthly, and a grace window.

A tunnel walk is an every-hour job while you are open and pointless while you are closed. Three new scheduling options cover it:

The list itself leads with counted filters, then what needs doing.

Lists that show up when they are relevant.

A list that surfaces on a hot or wet day now tells you the reason it appeared, right on the chip. While you are setting one up, it also tells you whether today's conditions would trigger it, so you are not guessing.

Channels that keep their own roster.

A channel can now belong to a site. Once it does it maintains itself: assign someone to that site and they join, move them and they leave. No more chasing membership by hand after every transfer.

The list got easier to read with it. Channels group by type into collapsible sections, and archiving a channel finally has an inverse: restore it from the archived panel instead of rebuilding it.

Sending things got tidier too. Photos, videos, and files now live behind one attach button, and a pasted link shows where it actually goes instead of the tracking exhaust it arrived with.

Celebrations with something to say.

Birthdays and work anniversaries can be shared into chat, and the person sharing can now add their own note to the card, so it reads like a coworker said it rather than a system did.

The mobile app also caught up on notification settings. It had four toggles where the web app had forty five, which made "turn this off in Settings" a dead end for iPhone users. It now has the full set, grouped by category, with email and push controlled separately.

Counted filters, whole containers, and orders you can take back.

Inventory leads with a plain count of what is out, low, and in stock, and every filter carries its own number so you know what is behind it before you click.

Plain numbers up front on both pages.

Equipment and Gauges now lead with a hero number and a row of counted filters, and options with nothing behind them are greyed out so you never land on an empty list.

And archiving a zone cleans up after itself, closing the work orders that belonged to it.

A cleaner look, and search you can find.

The app interior got a visual refresh: calmer greys, a cleaner typeface, softer cards, and one consistent set of status colours so "needs attention" looks the same everywhere. Our cyan is still our cyan. Nothing moved, so nothing needs relearning.

A Search anything bar now sits at the top of the sidebar, and Command K (or Ctrl K) opens it from anywhere. It was previously reachable only by that shortcut, which meant it was invisible unless you already knew about it.

The iPhone app got the same treatment, with a cleaner Time Clock front and centre.