SMS Terms

1. The texts we send

WashConsole INC (“WashConsole”, “we”, “us”) sends one kind of text message of its own: a one-time verification code for users of the WashConsole car wash operations platform who protect their account with text-message two-step verification. We do not send alerts, reminders or marketing of our own by text. Account notifications reach you in the app, by push notification or by email.

2. Texts from car washes

Car washes that use WashConsole run their own texting programs on it, such as a text club, offers, replies to customers and visit feedback. Each is that car wash's program, under its own terms and privacy policy, which it shows where you sign up. The car wash decides what it sends and how often. The rest of this page covers only our own verification codes.

If you got a text from a car wash, reply STOP to that text to stop it and HELP for help, or contact the car wash for support. If you contact us instead, we will refer you to the car wash, as our Data Processing Addendum says. These texts go through Twilio.

3. How you sign up

You give us your mobile number when you set up two-step verification in your WashConsole account, and you confirm it with the first code we text you. Consent to receive text messages is not a condition of purchasing any goods or services.

4. Message frequency

One message each time you set up two-step verification or sign in with it. We send nothing else of our own.

5. Cost

Message and data rates may apply. Contact your wireless provider for details about your text and data plan.

6. How to stop

A code is sent only when you ask for one, so there is no subscription to cancel. To stop receiving codes, contact us and we will remove your mobile number from your account's two-step verification. Before we send any other kind of text message of our own, we will update these terms and ask for your consent, and you will be able to reply STOP to any such message to opt out and HELP for help.

7. Help and support

For help with a text message from us, email contact@washconsole.com or call (412) 927-4677.

8. Delivery

Google Firebase Authentication delivers the codes on our behalf. Google stores the numbers it sends codes to and uses them to prevent spam and abuse across its services. Delivery depends on your wireless carrier, and carriers are not liable for delayed or undelivered messages.

9. Privacy

If you have any questions regarding privacy, please read our privacy policy: https://www.washconsole.com/privacy. We do not sell or share your mobile number or opt-in information with third parties for their marketing purposes.

10. Changes

We may update these terms from time to time; the current version will always be available at https://www.washconsole.com/sms-terms.

11. Contact

WashConsole INC, 12022 Sprite Lane, Orlando, FL 32832, United States · contact@washconsole.com · (412) 927-4677