Skip to main content
Support

Help Is a Message Away. Not a Phone Tree.

Message the WashConsole support team right from the same chat interface your crew uses every day. No separate help desk, no ticket portal, no hold music — just fast answers from real people.

No contracts · Cancel anytime · Card required

Support Right in Your Inbox.

The WashConsole Support channel lives alongside your site channels and DMs. No switching apps, no logging into a portal. Ask a question the same way you'd message a coworker.

  • Dedicated support channel in your message list
  • Same interface as team channels and DMs
  • No separate login or help desk portal
  • Available to every user on the account
Support

WashConsole Support

Online

We're here to help with setup, troubleshooting, feature questions, or anything else you need.

Avg. response: under 2 hours
SM

The gauge reading screen isn't showing my RO system. I added it yesterday but it's not appearing.

3:10 PM

I can see it was created under Bay 3 equipment. The gauge needs to be linked to a specific piece of equipment to appear in the readings view. Want me to walk you through linking it?

3:18 PM
SM

Yes please!

3:19 PM

Talk to Real People. Not Chatbots.

When you message WashConsole Support, you're talking to someone who knows the product and understands car wash operations. No scripted responses, no ticket numbers — just practical help.

  • Human support from the WashConsole team
  • Context-aware — we can see your account setup
  • Share screenshots and describe issues naturally
  • Follow-up in the same conversation thread

Your Conversation History Is Always There.

Every support conversation is saved. If an issue comes back, you can scroll up and reference what was discussed before — no re-explaining, no lost context.

  • Full support conversation history
  • Reference past solutions and walkthroughs
  • No need to re-explain recurring issues
  • Visible to account owners and admins
Support History

Gauge setup walkthrough

Resolved • Apr 15, 2026

Resolved

Inspection schedule config

Resolved • Apr 8, 2026

Resolved

iOS app login issue

Resolved • Mar 22, 2026

Resolved

Get help without leaving your workflow.

Built-in support messaging with fast human responses, conversation history, and no separate portal to manage.

Chat